Implementing WhatsApp and Integrating It With the CRM System
WhatsApp Business is a messenger for small, medium, and large businesses. Unlike the regular version, it offers an advanced set of communication tools: a separate profile and tools for automating correspondence and quick responses.
WhatsApp Business Application
WhatsApp Business API
WhatsApp Business has two versions:
Free and helps small businesses present themselves and communicate with customers on WhatsApp
A paid service more suitable for medium and large businesses
Connect to WhatsApp Business and chat with customers on WhatsApp directly from the CRM system to increase conversion rates, free up managers from routine tasks, and make it easier for managers to control.
Benefits of Integration with CRM:
Connect multiple WhatsApp accounts
Use message templates
Set up a sales-bot
A new lead is created when you receive a WhatsApp message. When potential customers write to you on WhatsApp, they’ll automatically enter your sales funnel. Then, without leaving the CRM, you can chat, make notes, and set tasks.
Services:
Consultation
Onboarding
Configuration
CRM integrations
Automated mailings
Support and development
Need a sign that it's time to automate your sales funnel? Here it is!
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